1. Description

Alteia notifies all users regarding platform maintenance and new version releases. 

Platform notifications include:

• maintenance period
• new version release

2. Maintenance in progress

If there is scheduled maintenance, a Pop-up message will be displayed in Alteia's main window after log-in as seen below.

A collapsible message "Maintenance info" will be displayed in Alteia's main window after log-in, with the same message as the pop-up, and disappear at the end of the maintenance.

3. New version

The availability of a new version will be notified through a special message in the main window. Click on "Refresh" to update your platform instance to the latest version of the user interface.

IMPORTANT: If any issues are experimented with, please Contact Support.‍